Refund policy
No Refunds – But Lots of Gratitude!
Thank you kindly for supporting this small, quirky, proudly Canadian venture! Each product is made or packed with a whole lotta love, maple syrup spirit, and just a hint of mischief.
Because of the nature of our products (especially those that are wearable, huggable, or uniquely you), all sales are final — no refunds or exchanges, eh?
That said, if something arrives damaged, or if a moose sneezed on your parcel en route (it happens), please reach out at support@purecanuck.ca and we’ll do our best to make things right.
We’re grateful you chose to support small business and help keep this creative dream alive. You’re not just a customer — you’re part of the Canuck crew now. 🍁
With plaid-tastic appreciation, Nicole Mooney